MeetSweet Video Chat Application ("MeetSweet", "we", "Service", or "our") is incorporated into and subject to our Terms of Service. In this Privacy Policy, we refer to our products and services as the "Services". We respect your privacy and want you to understand how we collect, use, and share your data. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or limit our use of your personal data. Your privacy is at the heart of how we design and build the Services, ensuring you can trust them while focusing on building meaningful connections.
Unless stated otherwise, this Privacy Policy applies when you visit or use the Services. Your use of the Services constitutes your agreement to the terms of this Privacy Policy. If you do not agree, please do not use the Services.
1. Data Controller
Controller: The controller of the data processing is MeetSweet. You can contact us by email at hudson.sza@gmail.com.
2. What Data We Collect
We process personal data that you provide directly, data generated automatically when you use our Services, and information from third parties. Without certain essential data (such as basic profile details), we cannot provide our core Services.
2.1 Data You Provide to Us
- Account Data: When creating or updating an account, we collect your name, gender, date of birth, and assign a unique identification number.
- Profile Data: Information such as a photo, bio, or other profile details. Profile data is publicly viewable unless you delete your account. Providing "sensitive" information (e.g., sexual orientation, religious beliefs) is voluntary, and by providing it, you explicitly consent to its processing.
- Usage & Shared Content: Messages, audio, photos, videos, gifts, chat history, and content you share publicly.
- Promotions: Registration or entry information for promotions, events, or contests, including financial info if you win a prize.
- Connected Accounts: If you log in via Google or other social platforms, we may collect your name, profile picture, gender, and birthday, subject to your third-party privacy settings.
- Paid Services Data: Processed via iOS/Android platforms. We only receive transaction receipts and do not store sensitive cardholder data.
- Communication Data: Contact information, device data, and messages collected when you contact customer support.
2.2 Device System Permissions
To optimize your experience, MeetSweet may request the following device permissions. You can manage these in your system settings, though refusing them may disable certain features:
- Storage & Photo Album: To upload and cache text, images, and videos. We only access media you actively select.
- Microphone: To enable voice input and audio processing.
- Camera: To take photos and record videos.
- Notifications: To send you timely app updates and messages.
- Floating Window: To keep "Party Room" content visible over other applications.
- Network Access & Status: To connect to the internet, monitor network changes, and optimize security/risk control.
- Device Information: To optimize user experience, enhance security, and identify bound devices. iOS users may manage IDFA tracking independently.
2.3 Data Collected Automatically & From Others
- System Data: IP address, device type, OS version, unique device identifiers, language, and browser type.
- Usage Activity: Login dates/times, features used, interactions with other users, message counts, and ad clicks.
- Geolocation Data: Approximate location based on IP. With your consent, we may collect precise GPS/Wi-Fi geolocation.
- Partner Data: Analytics and campaign success metrics from advertising partners.
3. Third-Party Services & Analytics
We utilize tools such as analytics services and advertising providers to improve our platform. We ensure these third parties apply robust data security measures (such as SSL encryption and anonymization) and comply with privacy laws (e.g., GDPR, CCPA).
3.1 Integrated SDKs
- RongCloud (Rongyun) | Purpose: Real-time messaging | Data: Device info, OS version, IP, user ID, tokens, network type, error codes. | Privacy Policy: https://doc.rongcloud.cn/rcloud/-/-/privacy#%E4%B8%80-imlib-sdk
- Agora | Purpose: Voice & Video calls | Data: Network status, IP, OS, CPU/Memory, audio stream metrics, latency. | Privacy Policy: https://www.shengwang.cn/SDK-privacy-policy/
- Facebook (Meta) | Purpose: Event Management | Data: Usage and event data as defined by Meta. | Privacy Policy: https://www.facebook.com/privacy/policy/?section_id=0-WhatIsThePrivacy
- Google | Purpose: Authentication / Login | Data: OpenID tokens and basic profile. | Privacy Policy: https://policies.google.com/privacy
- Adjust | Purpose: Installation Attribution | Data: App activity, device identifiers. | Privacy Policy: https://help.adjust.com/en/article/google-play-data-safety
3.2 Online Advertising
We partner with ad networks (e.g., Google Admob, Facebook Audience Network) to display personalized advertisements. These providers may use tracking technologies (like cookies or AAID/IDFA) and hashed, anonymized data to deliver relevant ads. You may opt-out of personalized ads via your device settings or if located in GDPR/CCPA regions, through the app settings.
4. How We Use Your Data
Our legal bases for processing include performing our contract with you, legitimate business interests, and your explicit consent. Purposes include:
- Administering Services: Creating accounts, processing transactions, and providing support.
- Connecting Users: Recommending profiles and enabling communication.
- Service Improvement: Conducting research, testing new features, and analyzing behavior.
- Security & Legal: Preventing fraud, detecting unauthorized activity, and complying with law enforcement.
- Marketing: With explicit consent, we may send email, SMS, or push notification marketing.
5. How We Share Information
- With Other Users: Profile information and content you voluntarily disclose.
- With Partners & Providers: Trusted third parties assisting with hosting, analytics, support, and payments under strict confidentiality.
- For Legal & Safety Reasons: To comply with court orders, assist law enforcement, or mitigate liability in disputes.
- Corporate Transactions: In the event of a merger, sale, or bankruptcy.
6. Your Rights & Choices
Depending on your jurisdiction, you possess the right to:
- Access & Update: Review or modify your data directly within your account settings.
- Delete: Terminate your account and request data deletion via the app.
- Revoke Permissions: Adjust device settings to block access to location, camera, or identifiers.
- File a Complaint: Lodge a concern with your local data protection authority.
To exercise these rights, please email hudson.sza@gmail.com. For user security, we may require proof of identity before processing requests.
7. Data Retention & Security
We retain personal information only as long as necessary for legitimate business purposes. Upon account deletion or after 5 years of inactivity, data is anonymized or deleted, subject to a 6-month security retention period for fraud prevention.
While we employ encryption and regular vulnerability monitoring, absolute security cannot be guaranteed. You are responsible for safeguarding your password. In the event of a breach, we will notify relevant authorities and affected users within 72 hours where required.
8. Children’s Privacy
MeetSweet is restricted to users aged 18 and older. We do not knowingly collect data from minors. If you suspect an underage user, please report them. Identified underage accounts will be terminated immediately.
9. International Data Transfers
We operate globally (servers in Germany, Netherlands, Turkey, Canada, etc.). By using our Services, you consent to the transfer, storage, and processing of your data outside your home country (e.g., outside the EEA or Switzerland). We implement standard contractual clauses and data processing agreements to ensure adequate protection.
10. Changes & Contact Info
We may update this policy periodically to reflect service enhancements or legal changes. Significant modifications will be communicated prior to taking effect.
For any questions or data requests, please contact us at:
Email: hudson.sza@gmail.com